FAQ

We specialize in premium human hair wigs including 13×4 Lace Wigs, 13×6 Full Lace Wigs, 360 Full Lace Wigs, Closure Wigs (4×4 and 5×5), and various styles like Body Wave, Deep Wave, and Colored Wigs. Our collection features natural colors like Blonde, Brown, Reddish Brown, and fashion colors like Burgundy and Ginger.

Yes, all our wigs are crafted from 100% premium human hair, ensuring natural look, feel, and styling versatility.

Yes, we have a selection of glueless wigs designed for easy application and comfortable wear without the need for adhesive.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.

Please contact us immediately at [email protected] if you need to modify your order. We’ll assist you if your order hasn’t entered the processing stage.

Orders process in 1-2 business days. Standard shipping via DHL/FedEx takes 10-15 business days ($12.95). Free EMS shipping (orders over $50) takes 15-25 business days.

We ship globally except to some Asian countries and remote areas. Please check during checkout if we deliver to your location.

You’ll receive a shipping confirmation email with tracking information once your order is dispatched. You can also contact us at [email protected] for assistance.

Delivery times are estimates and may be affected by customs processing or weather conditions. If your order is significantly delayed, please contact us for assistance.

We accept returns within 15 days of delivery. The item must be unused and in its original condition with all tags attached.

Please email us at [email protected] with your order number and reason for return. We’ll guide you through the process.

For hygiene reasons, opened and used wigs cannot be returned unless defective. Please contact us immediately if you receive a defective product.

You can reach us at [email protected]. We’re committed to responding within 24-48 hours.

While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy faster checkout in the future.